Health unit discontinues hearing aid dispensing

Press Release

The Northwestern Health Unit’s board of health passed a resolution on Friday (Feb. 20) to divest the hearing aid dispensing services of the audiology program in the Kenora, Dryden, and Fort Frances area, effective immediately.
“It is with regret that we are unable to continue to provide this service to our clients,” noted Donna Cutler, director of health promotion.
“We will work with and support the Canadian Hearing Society and private practitioners in the region to ensure client services continued,” she added.
“Current clients and those on waiting lists will be contacted and offered options for their hearing health care needs.”
Health unit CAO Mark Perrault said this was not an easy decision.
“Client needs were certainly paramount when considering the consequences of divesting the program,” he stressed.
“The health unit’s mandate, however, is to promote, educate, and encourage healthy living. Maintaining a hearing aid dispensing business detracted us from that focus,” Perrault added.
The Northwestern Health Unit will continue to provide regional audiology services for infants and youths up to 18 years of age, and will deliver hearing health promotion services.