The federal government is making online passport renewal more available to eligible adult Canadians living in Canada by removing a 2,000-person-per-day limit on the service.
Canadians can complete their passport renewal application online by submitting their application, photo and payment digitally—instead of mailing documents or visiting a Service Canada Centre, Lena Metlege Diab, minister of immigration, refugees and citizenship, announced Tuesday.
In-person and mail-in services will continue to be available for Canadians who choose or need them.
“Canadians expect passport services that work for their lives. Expanding online renewal gives eligible Canadians a simpler, more convenient way to renew their passports, without unnecessary barriers or delays,” Diab said in a press release. “When Canadians can access services without added stress or lost time, they can focus on what matters: their families, their jobs, and their futures.”
Online passport renewal also benefits those who face barriers to in-person service, including people living in rural or remote communities and those with mobility challenges
This change builds on recent improvements to passport services, including the online passport application status checker; expanded access to in-person 10-business-day passport service at select Service Canada Centres; and the government’s passport service guarantee that applications will be processed within 30 business days or the passport is free.
