Duane Hicks
The Fort Frances Power Corp. will not be making the transition to time-of-use (TOU) rates until further notice.
FFPC president and CEO Joerg Ruppenstein said this morning that the roll-out, originally scheduled for July 11, did not happen because of “system integration issues.”
The FFPC, along with utilities in Kenora, Sioux Lookout, and Atikokan, all are experiencing the same delays and are dealing with their software vendor to resolve the issues.
The FFPC apologizes to its customers for the unforeseen delays and any confusion they have may caused, said Ruppenstein.
He added the FFPC will be sure to notify the public when it is certain the transition will proceed.
As previously reported, the switch to TOU rates will mean FFPC customers will pay for electricity according to what time of day they use it (referred to as off-peak, mid-peak, and on-peak hours).
Ruppenstein reminded FFPC customers that the time of day at which they use electricity is not affecting their rates at this point, and will not be a factor until TOU rates come into effect.
