Online service directory goes live for Rainy River District

By James Matthews
Local Journalism Initiative Reporter
jmatthews@fortfrances.com

Rainy River District residents can avail of a single repository on information when searching out community services.

The District of Rainy River Services Board (DRRSB) recently launched an online directory of community services. Christie Cousineau, the board’s housing and homelessness prevention programs supervisor, said the directory lists ways to contact services district-wide from Rainy River to Atikokan.

The directory is accessible by way of a QR code on the board’s social media channels. And you can avail of it through their website at rrdssab.ca.

Work to compile the important information about services began during the summer and the directory was launched in August, and Cousineau said it’s something that was needed throughout the region.

“We were hearing from a lot of individuals across the district and our community partners that there was nowhere really to go to find resources and support,” Cousineau said.

The community directory fills that need.

“It helps streamline (information) and makes it easier to access for individuals that need to find those supports,” she said.

It includes everything from education to legal supports, from cultural support to medical services and social services.

“Those are the main categories that we have and everything is listed on the District of Rainy River Services Board website,” Cousineau said.

“It’s a one-stop shop. It’s somewhere people can go to find what they need in one location.”

And she said the directory is a living document that can evolve and expand over time.

“As businesses change or services change, we have the ability to keep the community directory current,” Cousineau said.

“Obviously, it was a really big task and the people that worked on it, there the potential that something was missed,” said Heather Latter, the board’s communications advisor.

If that’s the case, people could reach out to the board to have their information included in the directory, Latter said.

“We want it to be as inclusive as possible,” she said. “If we missed somebody, we didn’t leave them out on purpose. It’s a living document so we’re happy to add or make any changes as they come along.”